Code of Conduct

As members of the MFAA, we are bound by their code of conduct and are proud to uphold some of the highest standards of broker conduct in the industry. The MFAA code of conduct can be viewed through the following link: http://www.mfaa.com.au

But just belonging to an industry body isn’t good enough for us, our pledge is to assist you in any way we can to help you achieve your finance goals. We will always recommend the most appropriate options for your financial needs and we try to retain a range of lenders to give you the biggest choice.

The business of specialist lending is often challenging and sometimes we deal with people who are going through very stressful times in their lives. We are happy to explain any aspect of home loans you are interested in because we believe a well informed client will get more out of our services.

We don’t like wasting your time so if there is a scenario we can’t do, we’re happy to tell you right away and try to steer you in the right direction.

Unfortunately, there are a few lenders in Australia who don’t share our ideals and have been removed from our lending panel, if they are your only choice, we will tell you about them and advise you why we won’t deal with them but you remain free to make an informed choice.

By choosing Second Chance Mortgage Solutions, you can be sure that our trained, professional team will keep you informed throughout the process, handle your inquiry with respect and discretion and act in your best interests at all times.